IT Consulting and Solutions
You aren't in the business of information technology. But, you realize your lack of IT Consulting is affecting your bottom line. We provide technology consulting guidance so you understand your options and opportunities. We learn all we can about your day-to-day work process. Learn how automation will reduce your administration cost. Put in place custom applications that make your staff more productive. Discover opportunities for new revenue streams. We love teaching you what's possible.
We also love to work with your business coach and business consultant. Think of us as the technical side of your business strategy. They have helped you to understand what needs to change in your business. We will help you understand how to make it happen. With 20+ years of experience in business technology, we can put in place the right solution for you.
Low Hanging Fruit of Efficiency
Improving efficiency is usually the easiest way to improve business growth. What does your team spend most of its time doing? How much of what they do is repetitive? How much is redundant?
Do you like apples?
There are always places you can increase staff productivity across all your departments. Your sales team can spend less time on data entry and blind prospecting, and more time on warm leads. Field technicians can use process checklists and location check-ins. Your customer service department can detect customer issues earlier and respond faster. Your accounting department can gain clarity from other departments to improve invoicing. Our IT Consulting experts can find the best solution for your business.
How 'bout them apples?
Metrics To Boost Revenue
One place you are likely leaving money on the table is by not taking advantage of existing customer data. Your current customer-base can tell you a lot ... if you ask. When you collect transactional metrics, you get a deep view into your business. What those metrics reveal might surprise you.
IT Consulting To Learn Your Metric Opportunities
Do you know who your most valuable clients are? If you are only looking at the sales total, you don't. Which clients cost you the most in customer service and administration? Is the price you charge equal to the value you provide customers? How do you perform against industry trends? How do you measure up to competitors? These are all things business metrics can tell you.
How about products and services? Which is your most profitable? Which has the highest potential demand? Which has the greatest ability to scale without adding administration cost? Once you can see hard data on activity in your business, the opportunities to improve jump out at you. Metrics will help you to make better and more agile decisions.
Sit down with our IT Consulting specialists so they can show you all the possibilities.
Compliance IT Consulting
Almost every industry has some compliance issues. If you take credit cards, you are responsible for some level of PCI compliance. If you have a website that collects data, you need terms of service and privacy policies in place to protect you. Interacting with customers overseas? Then you must follow the General Data Protection Regulation (GDPR) rules. In the medical field, you have HIPAA compliance. And on and on. Our IT consulting program navigates you through the requirements and checks all the boxes no matter the regulations.
Security IT Consulting
Security of your website and data transmission is mission critical. Know that your cloud infrastructure and staff policies are keeping your vulnerability low. We lock-down your servers to keep them protected. We set your systems up with SSL Certificates, encrypted cookies, and two-factor authentication.
We provide you with managed cloud hosting on Ubuntu servers. We install all security maintenance patches upon release. And we back up your data and digital assets daily. Uptime monitoring tells us the minute there is a problem with your web application. On the rare occasion that happens, we take immediate action. We make the deployment process easy. We provide QA servers for testing new features before they roll out to your customers.
Put machines and content to work for your people - staff and customers. Once we understand your unique niche, we can recommend the perfect solution. That might mean the installation and configuration of existing software. Simple. It could mean tying together existing solutions for system integration and metrics reporting. A little more involved. Or, are you so specialized that you need a custom system? That ... is our wheelhouse. Let's get started with the blueprint!
We provide solutions for every industry. Don't see what you need below? Let us know!
Through our partnerships, we have the ability to provide our clients with competitive rates for merchant accounts and offer loyalty programs and gift card options. The Websuasion Team has extensive knowledge integrating with our partner solutions and can provide payment system solutions to fit any business.
Working with our partner, ClientLeap, we can provide highly-targeted and heavily-researched sales leads to your representatives. We designed the ClientLeap platform to track correspondence from phone, email, and print through to the closing deal. The platform includes detailed reporting on your prospects and sales. Additionally, it utilizes aggregate response trends to maximize campaign effectiveness.
Pitching & Closing
Your sales and service representatives out in the field need to be able to best present your product line to customers while quickly capturing as much customer profile data as possible. We design custom presentational sales and service apps for iOS and Android tablets which can create customer accounts, create orders, take payments, and communicate securely back to your cloud server.
Paperless inventory control can help your business to prevent loss and fulfillment delays while saving staff time. We offer a number of options including barcode and RFID which allow your staff to easily receive and ship orders no matter the location. All data is centralized in your own secure cloud server and can be monitored and administrated from your headquarters. Custom reporting is also available so that you are never unexpectedly under- or over-stocked.
Data Visualization & Reporting
As your digital data collection grows, it becomes more difficult to understand what it means for your business. We have extensive experience in designing custom reporting algorithms and data exploration tools which can not only show you what is happening in your current business but can also reveal opportunities you may have never considered. We can provide beautiful, interactive charts and graphs that are easy to understand yet powerful in their depth.
Healthcare Websites & Patient Payment Portal
Over the years we've noticed a significant need in the healthcare industry for quality, responsive websites containing patient-targeted marketing information in a clear and concise manner. We now offer website solutions and content for many healthcare specialties. Thanks to our partners at Intrix Technology, we are also able to integrate their new patient payment portal and offer highly competitive rates on credit card processing and insurance eligibility checks.