Senior Care with Alan Waters
Amada Senior Care
Alan is the owner of an Amada franchise in north Atlanta. Amada Senior Care is one of the fastest-growing home care provider companies in the United States, focused on serving aging and disabled adults who elect to remain in the privacy and comfort of their own homes.
In this episode of Websuasion Conversation, we discuss home care, caregivers, and ongoing training.
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Introduction
Alan Waters tells us about attending Georgia Tech University and pursuing a career in pharmaceutical sales.
The Vetting Process
Alan tells us about researching Amada Senior Care to ensure it was the right fit.
What Sets Amada Apart
Alan talks to us about what sets his business apart from other senior care services.
Home Care in Georgia
Alan talks about how home health care can help seniors stay independent longer.
Pros and Cons of a Skilled Rehab Facility
Alan tells us about transitioning from a skilled rehab facility to home health care.
Continuity and Consistency
Alan discusses the challenges of matching caregivers to the right clients and what is necessary to provide consistent care.
Certification and Ongoing Training
Alan talks about the initial certification of CNAs and also the ongoing training that ensures safe lifting and transfer practices.
Being the Trusted Resource
Alan tells us about working with long term care insurance agents and the options that can help seniors stay independent at home.
Taking Care of the Caregivers
Alan discusses how he helps caregivers with their goals in order to improve retention and some of the reasons there is a deficit in caregivers.
The Interview Process for Caregivers
Alan Waters of Amada Senior Care talks to us about hiring the right people as caregivers to ensure a positive experience for clients.
Responding to Issues
Alan talks about the importance of communicating with his clients to deal with any issues.
Service Areas and Working Together
Alan talks about working with other Amada franchises to provide the best experience.
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