starting to pull back on adopting new technology as part of their portfolio. Basically, it’s about the ability to communicate, lead, make a case, write well and organize a team. As a result of this complexity, integration work and security considerations have ratcheted up, making the channel’s job more and more challenging. which have traditionally been subsets of infrastructure and development, have relied on those foundational pillars to provide the entry level skills. The top five corporations are using their solid financial base and positive cash flow to dive into new markets and grow during this uncertain time. The entire approach to enterprise IT is changing. In the U.S., as well as in many other countries, the tech sector accounts for a significant portion of economic activity. times, 14% of companies report not being sure yet about their budget projections for 2021, indicative of the difficulty of forecasting accurately right now. While emerging technologies will be the driver for growth, they must be used in conjunction with more established technologies to create innovative solutions. the case for many emerging as-a-service solutions that include elements of hardware, software and service, such as IoT, drones and many automating technologies. The channel’s top worries are labor costs and the ability to hire employees with skills that map to today’s complex technology demands, including emerging tech acumen. Many firms in the IT industry are expecting Another 3 in 10 are filling positions with contract workers, while nearly 40% are hiring a full-time HR manager, something that has been mostly unheard of among the bulk of today’s Throughout the pandemic, there has been a hunger for normalcy. talent. devices redefined expectations around software usability, and many companies are still climbing the learning curve. Marketing is an obvious one; for many channel firms it has always lagged in both resources and general attention. CompTIA projects the global information technology industry will grow at a rate of 3.7% in 2020. At the time, privacy violations, data breaches, social media-enabled election interference and other controversies had thrust the industry, and many of its For many companies in the channel, the potential downstream repercussions of negative industry perceptions are a concern. The technology budget was already in flux, as the tactical cost center approach evolved into a strategic investment approach and technology spending was spread in this past year and is likely to continue well into 2021. There will be a cost involved, whether that is direct cost in revamping hiring and retention or indirect cost in challenging biases unconscious or conscious. The business model, technology focus, and type of customers served will greatly influence the staffing needs of the typical channel firm. in terms of global market capitalization sport names like Microsoft, Apple, Amazon, Google, and Facebook. Information Technology Industry Analysis & Market Research Report. too much for many firms, leaving millions of workers unemployed and driving thousands of businesses to close their doors. investment. These areas are the most sought-after, but the reality is that all areas of cybersecurity are critical for building a robust security posture. But with challenges come opportunities. The final focus area for career growth is project management, going beyond the technical interactions to handle scheduling, deliverables, and In different geographies, the sentiment is the same—81% in Canada, 75% But one of the more interesting consequences of this trend is somewhat longer sales cycles for many in the channel. technology, companies are now in the next phase of cloud adoption, taking a holistic view of their IT architecture and reconfiguring workflow to take maximum advantage of cloud benefits. Heading into a new year, the hype around emerging technology remains high, especially among those firms selling and supporting technology. Companies like IBM and HP started as hardware vendors, but now have ventured into software, and … Emerging technologies offer exciting promise. Other main concerns within the infrastructure category likewise Rather than making migration decisions for each IT system, companies will modify or choose systems to fit with a cloud strategy. The use of technology can now happen anywhere at any time, and more energy is being directed into the solutions that go on top of that platform. The IT channel is in flux. Other areas where firms place value include reaching new customer segments. One would assume this would be a highly funded area. CompTIA uses a consensus forecasting approach. While software development is poised to be the primary pillar for many firms in 2020, it is also an area where many firms may not have a long history. Beyond IoT and AI, companies are excited about building solutions on top of 5G infrastructure, and other topics may have strong but specific use cases (drones), function more as enabling technology in an unpredictable environment. approach. For folks in IT pro jobs, this has not always been a priority, nor a forte. than earlier software models. AI, etc.) According to CompTIA’s Tech Buying Trends Among Small & Medium-Sized Businesses, emerging tech acumen. data, which in turn will drive more specialization. 2. Some of the trends highlighted in this report focus on an early stage facet of a trend, while others recognize a trend moving beyond “buzzword” At a tactical level, though, it has created some chaos. The terminal bud of several species of palm, […], You’re logged in with MyAlex | Logout + Page Menu TranslateLanguageEnglish / EnglishSpanish / EspañolFrench / FrançaisArabic / عربىChinese / 中文Russian / ПеревестиKorean / 한국어Turkish / TürkJapanese / 日本/トルコGerman / DeutschItalian / ItalianoAmharic / Amharic WARNING: You have chosen to translate this page using an automated translation system. Through education, training, certifications, advocacy, philanthropy, and market research, CompTIA is the hub for advancing the tech industry and its workforce. The same? or integration services, that need to be factored into a decision.